Now onboarding founding households
For private households and family offices
Everything, handled.
Cloister One runs the calendars, renewals, travel and paperwork of a private household. It sees what is coming, does the legwork, and brings you decisions instead of tasks.
Morning brief
Thu 12 Mar
Passport renewal
Expires before Lisbon on 2 July. Forms completed, courier booked for Tuesday.
Umbrella policy
Renews in 21 days. Three quotes compared, reply to the broker drafted.
Thursday evening
Recital and board dinner overlap. Dinner moved to 7:30, pending your word.
3 decisions for you · 11 handled overnight
You decide what it handles alone. Everything else waits for your approval.
Real people behind it, with decades of experience as executive assistants.
A household runs on hundreds of dates, documents and promises. Cloister One remembers each of them, and acts.
The work of a great assistant, around the clock.
Anticipates
Sees it coming, weeks out.
A passport that lapses before a trip. A policy up for renewal. Two calendars that collide. Caught while there is still time, with the fix already started.
Always on
168
hours a week on watch, so nothing waits for Monday.
Remembers
Knows the household.
And still knows it when staff change.
Handles
Does the legwork.
Letters written, forms filled, quotes compared, itineraries built. All of it ready for a yes.
Travel
Every trip, door to door.
Leisure or business, Cloister One plans it around everyone’s calendar, checks every document, and keeps watching until you are home.
TEB
Teterboro · 7:30 am
LIS
Lisbon · 7:45 pm
Leisure
Vacations that start relaxed.
Villas, yachts, tables and tickets, booked around everyone’s schedule. Visas, entry rules and passports checked before anyone packs.
- Itineraries for the whole family, in one place
- Preferences remembered: seats, rooms, allergies
- New options ready the moment plans change
Business
Trips that run on time.
Board meetings, roadshows and conferences. Travel built around the agenda, cars timed to the minute, and a brief on who will be in the room.
- Flights, hotels and ground transport in sync
- Pre-reads and attendee briefs before you land
- Receipts and expenses filed on the way home
Household staff
The whole team, in step.
Schedules, cover, onboarding and handovers across every property. Your staff know what is expected, and you know it got done.
Today at Southampton
Fri 13 Jun
Need to know
Each person sees their part.
The driver sees the schedule, not the guest list. Access ends the day someone leaves.
Day to day
Schedules, cover and follow-through.
Schedules across every home, cover when someone is out, and a quiet nudge when a task slips.
- Shift and property schedules in one view
- Cover lined up for your approval
- Vendors and contractors coordinated
Hiring to handover
Staff paperwork, handled.
Contracts, confidentiality agreements and renewal dates tracked from offer to departure, with details ready for your payroll and screening providers.
- Onboarding checklists for every role
- Renewals and expiries flagged early
- Clean handovers between homes and seasons
A day with Cloister One
From first light to lights out.
It does the work. You make the calls.
6:30 am
The brief lands.
Three decisions for you. Eleven things already done.
3 to approve10:15 am
A flight is cancelled.
Two alternatives held. Driver and hotel updated the moment you choose.
Awaiting your pick3:40 pm
The broker writes back.
Quotes compared side by side, with a recommendation and a reply ready.
Ready to send9:30 pm
Tomorrow is set.
Calendars confirmed, documents in the trip folder, car booked for seven.
DoneHuman support
When it needs a person, there is one.
Handed to your assistant team
ResolvedIncluded
Experience you can call on.
Behind every Cloister One is a team with decades of experience as executive assistants to demanding households. When something calls for judgment, a phone call or a delicate touch, it goes to them.
- Included with every household
- Within an allowance agreed at scoping
- The same need-to-know rules as everyone else
With your assistant. Or in place of one.
Most households keep both. Either way, the tracking, drafting and chasing is already done.
Alongside an assistant
They keep the judgment. Cloister One takes the legwork.
Your assistant spends the day on people and decisions, not on renewal dates and follow-ups.
- Nothing lives in one person’s head
- Cover for vacations and handovers
- Every draft ready for their review
On its own
A private office, without the hire.
For households without a full-time assistant, Cloister One covers the work and asks you only for decisions.
- One approval queue, on your phone
- Works with your advisors and staff
- Starts from your existing email and calendar
When people move on, the knowledge stays.
How it’s built
Built for one household. Yours.
Every Cloister One is assembled from a proven framework, then shaped around how your family actually lives. Nothing is shared. Nothing is off the shelf.
Scope
We map the household: people, properties, staff, advisors, the systems you already use, and what keeps you up at night.
Build
Your Cloister One is assembled and deployed in its own environment, connected to your email, calendars and documents, and tested on your real routines.
Run
It goes to work, with a named person on our team for support, changes and questions as the household evolves.
Each family behind its own walls.
Discretion is the product. Cloister One is designed so that one family’s information is never mixed with another’s, and so that you decide where it lives.
Isolated by family
A separate environment for every household. No shared databases and no pooled data.
Deployed where you choose
A private cloud we operate, your own cloud account, or hardware on your premises.
Every access recorded
A complete log of what was read and when, available to the family on request.
Yours alone
Your information is never sold, never shared and never used to train anything. It leaves with you if you go.
For family offices and staffing firms
Offered under your name.
Cloister One is delivered through the firms families already trust. Your brand and your client relationships, with our operations layer underneath.
Morning brief · Prepared by
Your firm
White-label
Your name and identity on every brief and every screen.
Morning brief · Prepared by
YOUR FIRM
One deployment per family
Serve more households with the team you have.
Morning brief · Prepared by
your firm.
Your people stay in charge
Cloister One does the work. Your team keeps the judgment and the relationships.
Questions
What people ask first.
How does Cloister One get to know our household?
We start by spending a few weeks learning how your household runs: the people, homes, advisors, routines and preferences. Cloister One is then built around them, inside your own accounts, and remembers every detail from then on. A named person on our team knows your household as well as it does, and stays with you for support, changes and questions.
Does it act without asking?
Only as far as you allow. You decide what Cloister One may handle on its own, what waits for approval, and who can give it. Change those settings at any time.
Where does our information live?
In a separate environment for your household only: a private cloud we operate, your own cloud account, or hardware on your premises. Nothing is shared with other clients.
Who can see it?
The people you name, and only their part. Our own team sees only what a request needs. Every access is logged, and you can see the log on request. Access ends the day someone leaves.
What if something needs a person?
It goes to our assistant team, who bring decades of experience with the most demanding households. Their time is included with every household, within an allowance we agree at scoping.
Does it replace our assistant?
Most households keep both. Cloister One takes the tracking, drafting and chasing so your team can spend its time on people and judgment.
Where are you today?
We are onboarding a small number of founding households and partner firms, by invitation. Founding clients shape what we build next.
Start with a scoping call.
Forty-five minutes on how your household runs, what Cloister One would take on, and where it would live. No obligation.